Stoltz Family Dealerships Precautions for COVID-19

Update: Friday March 20th

Dear Stoltz Customer,

In response to the most recent instructions from Governor Wolf, as of tonight, our sales department will be closed until further notice. Our service and parts departments will remain open on a limited basis with limited staff for essential emergency type work.

We will continually update our websites and social media with any relevant changes to our operations, and we will have customer service representatives working from home available to answer any questions or concerns you might have.

We will try our best to assist older and/or vulnerable residents of the Greater DuBois and St Marys area with any errands needed. Please call any of our dealerships for assistance. 

If we all do our part, we will get through this together.

Sincerely,

Steve Stoltz

Owner, Stoltz Family Dealerships

Todd Stoltz

Owner, Stoltz Family Dealerships



Update: Thursday March 19th

Dear Stoltz Customer,

We are reaching out because we have updated information to share with you regarding COVID-19 and how it impacts operations at Stoltz Family Dealerships in DuBois, St. Marys and Coudersport.

After meeting with managers and heads of departments, we have established a comprehensive list of rules and changes to our process to help minimize the spread of COVID-19. These standards are completely mandatory for our entire staff at all our dealerships.

Our team is adjusting to the practice of social distancing. This is a challenge for a business like ours, but our employees understand the importance. In addition to the extra cleaning at every dealership and careful attention to sanitizing touch points on vehicles and within the dealership, we are doing our best to maintain a respectful distance. This is to keep both you, our valued customers, and our own employees safe.

The CDC defines social distancing as it applies to COVID-19 as "remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible." How to practice social distancing:

  • Avoid hugs and handshakes
  • Maintain 6-feet of separation between yourself and others
  • Refrain from going to events that could be considered mass gatherings
  • Continue to wash hands and take the same health precautions you would with any other illness, such as the cold or flu.

Additionally, we encourage all our customers to utilize the options we have available for you to engage with both our service and sales department remotely. 

For service, you can now schedule service directly on our website. We also encourage you to drop off your vehicle for service and to use our mobile tools to respond to service recommendations via either text or email. We do accept payments over the phone as well.

For sales, please take advantage of our digital retailing tool, which will give you the opportunity to calculate your payments, get a value for your trade in, apply for financing and more. This can all be done online, and will minimize the time you will need to spend in the dealership. Also, to help with social distancing, we will present all customers with the option to sign an MV-355, so that you can test drive the vehicle alone.

We will continue to closely monitor The CDC guidelines as well as state and local government recommendations, and our internal leadership will continue to be in constant communication.

Additionally: It would be our pleasure to assist older residents of the Greater DuBois and St Marys area with any errands needed. Please call any of our dealerships for assistance.

Sincerely,

Steve Stoltz

Owner, Stoltz Family Dealerships

Todd Stoltz

Owner, Stoltz Family Dealerships

Hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed